Privacy Policy
Your privacy is important to us.
Our Commitment to Privacy
Visual Connections, LLC operates this website in support of the Health Resources and Services Administration (HRSA)-funded FTCA Compliant Risk Management Training Program.
We are committed to protecting the privacy of individuals who visit this website, request assistance, or participate in the program.
Information We Collect
Depending on how you use the website and its services, information collected may include:
- Contact informationName, email address, telephone number, and organizational affiliation.
- Program informationRegistration details, eligibility information, assigned training pathway, course participation, and certification-related records.
- Support informationQuestions, support requests, correspondence, and information you choose to provide when requesting assistance.
- Technical informationInformation necessary to operate, secure, troubleshoot, and maintain the website, which may include browser information, IP addresses, and security logs.
Information collected may differ between the public website and authenticated participant services.
How Information Is Used
Information collected through this website may be used to administer the training program, coordinate participation, provide access to authorized resources, respond to inquiries, support program operations, and prepare authorized program reporting.
Information may also be used to maintain security, investigate technical problems, and meet applicable contractual and legal requirements.
Information Sharing
Information may be shared with authorized program personnel, HRSA, and participating service providers, including ASHRM and CCHS, when necessary for approved program activities and consistent with applicable privacy and security requirements.
Information is not made publicly available merely because it is maintained in the program system.
Information Security
Visual Connections applies administrative, technical, and organizational safeguards appropriate to the information and services it manages. Access to nonpublic information is restricted according to authorized roles and operational responsibilities.
Records Retention
Program information and records are retained and disposed of according to applicable contractual requirements, Government direction, and authorized records-retention procedures.
Your Privacy Questions
For questions about information collected through this website or its handling, contact: [email protected]
Policy Updates
This policy may be updated to reflect changes in program operations, technology, or applicable requirements. The effective date will be revised when an updated policy is published.